Refund & Cancellation Policy
Our transparent policy on refunds for processing and intake fees.
Refunds for processing fees are fully permissible if requested prior to our administrative teams or partner legal agents commencing data verification or file building. Once a document pre-screening file has been opened or submitted to our partner MARA agent, fees are non-refundable.
Refundable
Requests made before our administrative teams or partner legal agents begin data verification or file building. Processing fees are fully refunded.
Non-Refundable
Once a document pre-screening file has been opened or submitted to our partner MARA agent, fees are non-refundable.
This policy is consistent across Be There Solutions LLC and its network portals (aus-immi.org and australiafis.org), forming a unified policy network. To request a refund or cancellation, contact info@betheresolutions.com.